Your reading is made once, for you alone. Here's exactly how delivery works, what we fix free, and where we stand on refunds.
Your reading is computed and written the moment your order lands, and emailed to you within the hour — usually in about 15 minutes. It comes from hello@cosmic-luminary.com as a beautiful interactive file you open in any browser.
Nothing after an hour? Check your spam or promotions folder first — cosmic mail sometimes gets filed under miracles. Still nothing? Email us and we'll resend it straight away.
It happens — a slipped digit changes a whole chart. Email us with the correct details and we'll regenerate your reading free, no questions asked. The stars deserve accurate coordinates.
Every reading is computed and written uniquely for you the moment you order — it can't be returned, restocked or read by anyone else. Because the work is done in full the instant you purchase, all sales are final and we don't offer refunds for change of mind.
What we will always do: if your reading doesn't arrive, we resend it. If your birth details were entered wrong, we regenerate it free. If something is genuinely faulty on our end, we make it right.
Email hello@cosmic-luminary.com from the address you ordered with, or simply reply to your reading email. A human reads every message — usually the same day, Australian hours.
Luminary readings are created for insight, reflection and entertainment. They're a mirror for self-discovery — not a substitute for medical, financial, legal or psychological advice.
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